Phone Cards
 

Phone-Cards-USA.com Service Terms and User Agreement


By purchasing Phone-Cards-USA.com virtual phone card, you indicate that you understand and agree to our Terms and Conditions as follows:
This Agreement describes the terms and conditions applicable to your use of all services ("Services") at Phone-Cards-USA.com web site ("Web Site").
You acknowledge that you have read, understood, and agree to be bound by all terms and conditions of this Agreement, as well as any additional rules or policies that are or may be published by Phone-Cards-USA.com from time to time in legal agreements section.
This Agreement in addition to any other rules and policies, make up the complete and exclusive agreement between you and Phone-Cards-USA.com regarding your use of the Services, and supersede and govern all prior proposals, agreements, or other communications. We may amend this Agreement at any time by posting the amended terms on the Site. Unless otherwise stated, all amendments will be effective immediately upon posting on the Site. This Agreement may not be otherwise amended except in a writing signed by both parties.
Your use of the Web Site and Services shall constitute your acceptance of any amendments to this Agreement as well as additional rules or policies that are or may be published by Phone-Cards-USA.com, each with the new modifications. If you do not agree to any of such changes, you may request that your membership be cancelled.
On occasions, Phone-Cards-USA.com will send you information about our promotions or news updates. Users have these opportunity to opt-out from receiving these notifications.
You acknowledge and agree that such cancellation will be your exclusive remedy and our sole liability if you do not wish to abide by any changes to this Agreement or any additional rules or policies that are or may be published by Phone-Cards-USA.com.

Membership Eligibility

Our Services are only available to individuals who can form legally binding contracts under applicable law. Our Services are not available to minors under the age of 18 under any circumstances. If you do not wish to use our Services, please do not use the Web Site. Phone-Cards-USA.com may refuse Services to anyone at anytime, at our sole discretion. To be an eligible member of Phone-Cards-USA.com you as the user must provide to Phone-Card-pins.com with your legal first and last name, billing address, city, state, country, postal code, and e-mail address. Should you knowingly falsify any of the required information, your account shall be terminated immediately with or without prior notice. Certain first-time customers will be subject to verification before the PINs (phone cards) is issued.

Remedies for Misuse of Your Account

Without limiting any other remedies, Phone-Cards-USA.com may terminate or suspend your account and status as a Member if you misuse your account or any services.

Accuracy of Information Submitted to Phone-Cards-USA.com

You are solemnly responsible for the truth and accuracy of all information you provide publicly or privately to us or other Users during the registration, or in any public message area, including but not limited to chat, discussion forms, and your e-mail. Your Information: (a) shall not be fraudulent; (b) shall not infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (c) shall not violate any law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising; (d) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (e) shall not be obscene or contain child pornography or, if otherwise harmful to minors; (f) shall not contain any viruses, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (g) shall not link directly or indirectly to any other site; (h) shall not contain any item that, by paying to us the listing fee or the final value fee, could cause us to violate any applicable law, statute, ordinance or regulation. Phone-Cards-USA.com will only use your information in accordance with our Privacy Policy.

Ownership of Data

You acknowledge and agree that Phone-Cards-USA.com owns all database information, collective and similar rights, title and interests worldwide and other proprietary information databases, and all information related to your account and your purchases.

Representations and Warranties

You represent that all information provided by you in connection with your use of the Services is accurate and current. THE SERVICES ARE PROVIDED TO YOU "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from jurisdiction to jurisdiction. No Warranties. THE SERVICE AND THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT IS PROVIDED "AS IS" AND "AS AVAILABLE" WITH NO TECHNICAL SUPPORT OR REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SYSTEM INTEGRATION, TITLE AND NON-INFRINGEMENT. IN PARTICULAR, BUT WITHOUT LIMITATION, Phone-Cards-USA.com DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Phone-Card-pins.com DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE, IN TERMS OF ITS CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE. YOU UNDERSTAND AND AGREE THAT YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THIS SITE AND THE SERVICE, INCLUDING, BUT NOT LIMITED, USE THAT RESULTS IN DAMAGE TO YOUR COMPUTER OR LOSS OF DATA.

Release

In the event that you have a dispute with a Buyer, Seller, or any other User, you hereby acknowledge and agree to release Phone-Cards-USA.com and its agents and employees from any claims, demands and damages (both actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

Limitation of Liability.

YOU ACKNOWLEDGE AND AGREE THAT Phone-Cards-USA.com WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF Phone-Cards-USA.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL Phone-Cards-USA.com's MAXIMUM AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

General Compliance with Laws

You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Services, including, but not limited to, your bidding on, listing, purchasing, of selling of a Registration.

Arbitration

Any controversy or claim arising out of or relating to this Agreement shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Boston, Massachusetts by a panel of one arbitrator, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Either you or Phone-Cards-USA.com may seek any interim or preliminary relief from a court of competent jurisdiction in Boston, Massachusetts necessary to protect the rights or property of you or Phone-Cards-USA.com, pending the completion of arbitration.

Disclaimer

Phone-Cards-USA.com shall not be held responsible for any loss incurred by customers as the use of products that it carries. The quality of the prepaid phone cards that Phone-Cards-USA.com carries are sole responsibility of their manufacturer. Phone-Cards-USA.com shall not entertain any complaints regarding the quality or misinformation of products that it carries. However, Phone-Cards-USA.com shall assist customers in getting Customer Service number for appropriate manufacturer. The images of the products belongs to their manufacturers and Phone-Cards-USA.com only uses them as sample images. The calling rates are based on the posters that Phone-Cards-USA.com received from our manufacturers. These rates are subject to change without notice. Phone-Cards-USA.com always tries to keep the latest rates as much as possible. However, if there is any case of discrepancy in rates, Phone-Cards-USA.com shall not be held responsible. The information and services included in or available through the Service may include inaccuracies or typographical errors. Changes are periodically added to the information herein. You specifically agree that Phone-Cards-USA.com shall not be responsible for unauthorized access of your user account

PIN numbers for the purchased phone cards will be shown as soon as the credit card transaction is successful. A copy of the receipt is emailed to the address provided within a few seconds. In case of any unforeseen technical errors during transaction, please inform us. It is the responsibility of the customer to provide us with correct email address. Phone-Cards-USA.com shall not be held responsible for any mistaken delivery produced by customer's false information. Phone-Cards-USA.com also shall not be held responsible for unauthorized use of PIN number; stolen or otherwise.

All questions and problems should be resolved through the Customer Service. Rates and fees are subject to change in accordance with legal requirements without notice. Federal, state, and local taxes may apply. Services provided are subject to terms and conditions of federal and state tariffs. Application of surcharges and fees has the effect of reducing total minutes on the card. The card has no cash value and is non-refundable. Be sure to safeguard your card at all times.


Payment Acceptance & Online Security

We work hard to maintain a safe and secure shopping environment for our customers and take several measures to ensure the integrity of each transaction online. Learn more about our payment acceptance policies and how your credit card information is protected below.

PLEASE NOTE that purchases will show PHONE-CARD-PIN.COM as the merchant purchased from on your credit card statement.

All charges are billed in US dollars (USD). Additional charges and fees may be applied by your credit/debit card provider for international transactions and the exchange of currency.

FORMS OF PAYMENT

Credit/Debit Card: We currently accept payment from credit or debit cards carrying the VISA, MASTERCARD or DISCOVER card logo. Debit cards will be processed as credit and you will never be asked to reveal your card’s personal PIN code.

As an online merchant (seller), we adhere to the established policies and procedures of each credit card company and may require proof that you (the buyer) are the “in fact cardholder” by means of reasonable identification such as apartment number or business/additional telephone number as listed with your credit card companies database.

Please contact Visa at 1-800-228-1122 or MasterCard at 1-800-826-2181 if you are concerned about the verification policies of our website to ensure they are in line with company specific organizational policies.

Paypal: We currently accept payment from verified PayPal accounts online. To ensure web security, we ask that you use the same e-mail address for your Phone-Cards-USA.com account as is listed for your PayPal account.

Forms of payment not currently accepted: We are currently unable to accept payment from credit or debit cards carrying the American Express logo. Additionally, we are unable to accept personal checks as a form of payment except for wholesale transactions.

SECURITY FEATURES

Merchant Processing – Our merchant processing system, Authorize.net is secure and requires that we verify with the issuing bank the “registered billing address” of any credit card used for purchasing on our website.

SSL Security – We use SSL (Secure Socket Layer) encryption to protect sensitive credit card holder details. Once entered into the payment screen, your credit card number is encrypted by the SSL system and can no longer be viewed online. Our Customer Service Representatives and other staff members cannot see the first twelve digits of a credit card number and have access to only the last four digits as a security precaution.

McAfee Secure – Phone-Cards-USA.com is tested daily by web safety leader McAfee and must pass a rigorous security scan to remain operational.

Verification – Our advanced web order processing system requires personal, over the phone verification to ensure credit card holder protection. Accounts are selected for verification both at random and based on a highly complex security algorithm.

Fraud Detection – Our specialized fraud prevention team works 24/7 to prevent fraudulent transactions from occurring on our site - we cooperate with all law enforcement agencies and the FBI to help prosecute fraud to the fullest extent of the law.

Verified by Visa/SecureCode by MasterCard – We authorize the use of Verified by Visa and SecureCode by MasterCard when applicable and adhere to the security requirements of each credit card company we work with.

Learn more about Verified by Visa

Learn more about MasterCard SecureCode


Return Policy

If at any time you are not happy with a phone card purchased online at Phone-Card-pins.com, we will work hard to remedy the situation.

If you are experiencing technical difficulties with your international calling card – we will gladly contact the provider of your card on your behalf to resolve the issue.

FOR REFILLABLE PHONE CARDS:

You will always have the option to transfer a remaining balance from your phone card to a different type of card from a separate calling card provider.

If your Refillable card’s PIN number expires – please contact us within 30 days of expiration to restore the balance of your calling card. We are unable to reactivate cards with PIN numbers that have been expired for more than thirty days.

If you find that you are not satisfied with your calling card performance – we will gladly issue a full refund within 30 days of any refillable card purchase if the card’s PIN is unused. Partial refunds may be made on a case-by-case basis within 30 days of purchase for refillable cards only.

FOR NON-REFILLABLE PHONE CARDS:

Calling cards that cannot be refilled online adhere to a strict “NO REFUND” policy and cannot be returned.

Please contact our Customer Service if you have any questions regarding this return policy or if you are unsatisfied with your phone card and would like help in resolving any issues.



 
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